Post 1 in a series about connections

I thought the best way to start a series on connections would be sharing a conversation I had with grandpa.

Grandpa was a great connector.

I believe we’ve made it too complicated. So did he.

Generate good-will because you want to help

Grandpa almost always greeted me by saying: Have you generated any good-will recently?

He asked it so often that it became ingrained in my thinking.

It also meant I always needed to have a response of: Yes, I’ve…

His response would be: Well if you’ve generated some good-will then it will come together for you.

Understand what you’re passionate about and how you can assist

Grandpa was a lawyer by trade. He was passionate about it. He was even more passionate about the arts and knew he could use his skills as a lawyer and passion for the arts to help. In turn his experience with arts organisations helped his business as a lawyer.

Know what is work to you and know when to offer it for free

When grandpa did property law, it was work (that doesn’t mean he didn’t enjoy it). When it was using his skills in the arts it wasn’t. I’m not saying that all property work was charged, he had pro-bono clients. However, when it came to the arts he didn’t charge, he received rewards in other ways, which were sometimes just pleasure.

Communicate

As Kim Williams said at a celebration of grandpa’s life:

I’ve been a periodic recipient of thoughtful letters from him. Some of them unusually long in that beautiful copper plate hand writing of his… At times they were welcome; and others caused me to pause and reflect with considerable care in response to their striking observations which I can assure you were rendered with disarming candor. I am sure that many others have receive similar precious communications with the sort of direct observations which we all too rarely experience in the course of life.

The key aspects to what Kim said about letters from grandpa (he was pre-internet in terms of communication) was that we ‘all too rarely experience’ it and that they had ‘striking observations’. More importantly they were received by enough people that when Kim told the story there was fond laughter from the audience.

Grandpa, sat down to write letters to people on a regular basis. To touch base or share his views… he communicated and that created a great connection to a broad range of people.

He didn’t see it as networking. It was just the right way to live. He didn’t understand the term networking because it was just good practice.

One of the things I like about traveling is heading along to events and connecting with local business people.

Last year I went to SMCNYC and it was great to be able to compare SMC in New York and Sydney.

On an earlier visit I went to an event hosted by NAWBO NYC.

I met some great people, including Chris Welniak, a market researcher and medical writer specialising in medical devices, with her own business Upside Communications. A few years later she joined my Advisory Board and gives a great international perspective to my business.

On this visit NAWBO NYC had a wine & cheese networking event.

4 insights from the event

1. I met the owner of a great business launching from Brooklyn – YouCake. You upload an image and they’ll print it onto frosting and then post it to you. Then you just put it on your own cake.
2. I didn’t meet one person whose sole business is coaching (which was quite refreshing). Some people provided coaching as part of their overall service or product offering, like I do, but none had it as their sole business.
3. Personal image stylists or consultants get misunderstood as fashion stylists, as they are an emerging kind of consultant. Silfath Pinto from Sense Your Style did a great presentation on personal image. I can relate to this misunderstanding from saying, I’m a market researcher, and then hearing ‘oh you’re…’ statements and responding to most saying, ‘no, we don’t do that kind of research. We help you this way…’. It resulted in a great conversation about explaining niche businesses quickly and precisely.
4. I was thankful when I got to the event that I’d only got a few drops of rain coming from the dark clouds. I found out that I’d escaped a severe storm. You can plan quite a lot, but you can’t plan everything. Sometimes good things are just the result of luck.

What insights did you gain from your last networking event? How can they help you develop your business?

I really enjoy #SMCSYD (Social Media Club Sydney) and when I realised that, as I’m in New York, I will miss the next event on building and managing online audiences, I searched for #SMCNYC (Social Media Club New York) to see if I could head there instead.  Last night #SMCNYC had two topics – the FTC Guidelines for bloggers & Google Wave.

Similarities

Yes, you guessed it, they were both about Social Media. The audience was a combination of bloggers, public relations, researchers, communications and consultants.

Differences

• SMCSYD is about 10 times the audience size of SMCNYC. It is rare to say that something in New York isn’t greater in size than in Sydney. Maybe there are just too many options in New York.
• The last two SMCSYDs have been at the Oxford Art Factory with a bar, while SMCNYC was at the offices of PRNewswire, which creates different vibes. With the next SMCSYD at the University of Technology Sydney, University Hall and no alcohol once the event starts maybe those vibes will be similar.
• SMCSYD has become a trending topic on Twitter during the event. Matt Hurst and I were the most prolific twitters during the event. Although I’m a quantitative mind, I haven’t done the math, maybe it is just the difference in audience size, but I think Sydney-siders tweet more at these kinds of events.
• The great thing about SMCNYC is that the smaller group allowed for some great discussion, so that the speakers were more facilitators in a conversation rather than presenters that SMCSYD has.  So depending on your preference – speakers get more air-time in Sydney, there is more debate in New York.
• SMCSYD has a Twitter feed behind the speakers during question time, so that questions are a mix of those coming from the feed and those from the floor.  This means there is a conversation on the floor and a conversation on Twitter – everyone can laugh about a tweet in the feed and the speakers can get a little confused about whether it is something they said. It also means that someone not there can ask a question, or someone at the back can ask questions with the same opportunity to have it answered as someone at the front.
• On the personal side, I walk into SMCSYD knowing people, whereas I walked into SMCNYC without knowing or following anyone there on Twitter. The crowds at both are very friendly and it is easy to meet new people. Sometimes starting cold can be an advantage because you don’t gravitate to those you know.

I generally create a word cloud after SMCSYD using CloudMaker in Tribal Tool-Kit, here is a word cloud created for SMCNYC (as of mid-day the following day).

The benefit of CloudMaker is the editing features. This is what I did:

• The words were imported in the TweetWords section. The Twitter API limits the import to the last 100 tweets. There were 307 terms imported with 772 terms in total. After the editing below there were 289 terms with 695 terms in total.
• Applied a pre-saved stop word list of terms so they don’t appear in the word cloud, but they stay in the data set. The template includes: a; the; and; to; in; on; I; with; My; For; of; Be; Am; As; At; When; It; Your; First; Put; -; All; Are; Is; So; That; An; If; Its; No; &; Any; Do; Go; from; have; here; there; this; what; will; with; about; that; was; want.
• Added to the stop word list new terms relevant to this word cloud as their higher frequencies would make the rest of the cloud very flat: #smcnyc; @smcnyc; smcnyc; @socialmediaclub; #socialmediaclub.
• Deleted the websites imported so that they were no longer in the list and wouldn’t show in the word cloud. This is easy to do by sorting the list alphabetically. This removed 9 terms.
• Also deleted: 11/16
• I merged similar terms and ones with typos:
  • “1994-5″ and “94-5″
  • “blogger”, “bloggers” and “ftc/bloggers”
  • “blog” and “blogs”
  • “giveaway” and “giveaways”
  • “wave” and “waves”
  • “tonight” and “tonght”
• Gravity and Summit were separate terms with a frequency of 12 so I edited “gravity” to be “gravity summit” and then deleted “summit” so that they became one term together.
• Google had a frequency of 33 and Wave 44. These were edited so it was Google Wave 33 and Wave 11.
• Selected a pre-saved template so the word cloud only had terms with a frequency of 3+, there were 4 terms per row, and Tribe Research colours.

The great aspect to chapters of an international organisation is that they have a common goal or theme, but have their own localised flavour. It was great to be able to attend an SMC in both NYC and Sydney.